A curated library of suggested KPIs mapped by servitisation sub-function. Use these metrics to track progress, drive accountability, and align your business performance with service-led transformation goals. Each KPI supports a clearer understanding of value creation at every stage of your servitisation journey.
Indicative Servitisation KPIs for the Leadership & Strategy sub-functional domain
View MoreIndicative Servitisation KPIs for the Sales, Marketing & Business Development sub-functional domain
View MoreIndicative Servitisation KPIs for the Field Service & Technical Operations sub-functional domain
View MoreIndicative Servitisation KPIs for the Service Delivery & Operations Management sub-functional domain
View MoreWhether you're building a new performance framework or refining existing metrics to support service-led growth, we can help. Reach out to request tailored KPI sets by industry, maturity stage, or functional domain — or share your own to contribute to the ecosystem. Let’s ensure your KPIs drive the outcomes that matter.
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