Job Description

Responsibilities:

<p><strong>DeLaval is now looking for a&nbsp;</strong><strong>Service Technician</strong></p>
<p>&nbsp;</p>
<p>You will be working alongside and in unison with our small experienced team while reporting directly to the AfterMarket and Service District Manager.</p>
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<p><strong>Purpose of role and key responsibilities</strong></p>
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<p>You will be part of a small team and your main objective will be to Service and Support DeLaval voluntary milking systems to the highest standard. As part of this role you will also be expected to support the district sales managers following up enquiries and spending time with prospective as well as existing customers.&nbsp; You will be self-motivated and responsible for organising &amp; prioritising your workload with a willingness to travel for training. There may also be the possibility of travel amongst other areas to support colleagues and dealers where necessary.&nbsp;&nbsp; There will be a huge focus on quality and customer service as well as the other responsibilities, duties and benefits that come hand in hand with representing a global market leader.</p>
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<p><strong>Desired experience and knowledge:</strong></p>
<ul>
<li>Experience of Service work within the Agricultural industry</li>
<li>Interest/ Experience in Robotic milking systems</li>
<li>Proven record of outstanding customer relations</li>
<li>Fluent in English with good communication skills at all levels, demonstrating excellent verbal, written and IT skills.</li>
<li>Technical and mechanical knowledge</li>
<li>Interest in animal husbandry and milk production is an advantage</li>
<li>Full training and support will be provided for the right candidate.</li>
</ul>
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<p><strong>To be successful in this role&nbsp;</strong><strong>a service technician at DeLaval:</strong></p>
<ul>
<li>Is Solutions focused</li>
<li>Is flexible with ability to plan, prioritise and improvise according to demand</li>
<li>Is Self-starting and independent</li>
<li>Takes a personal responsibility to deliver what has been agreed</li>
<li>Makes informed decisions when changes are deemed necessary</li>
<li>Can identify and react to customer needs</li>
<li>Is a cross functional team member with good cooperation and communication skills</li>
<li>Is confident and commercially aware</li>
<li>Helps colleagues in the best interests of the customer</li>
<li>Initiates activities and achieves results</li>
<li>Builds trust through their knowledge and skills</li>
</ul>
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<p><strong>Working at DeLaval</strong></p>
<p><strong>Our core values Passion, People, Professionals and Partnerships connect individuals across entities and geographies.&nbsp;Success is far more than knowledge &ndash; it is strongly related to behaviours. At DeLaval we are all guided by our three behaviours, Setting Direction, Make things happen and One DeLaval.</strong></p>
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<p>We offer you a workplace like no other, where state-of-the-art technology goes hand in hand with animal welfare. DeLaval is a part of the Tetra Laval Group together with Tetra Pak and Sidel. In addition, we offer:</p>
<p>&nbsp;</p>
<ul>
<li>Incentive program</li>
<li>20 days vacation plus bank holidays increasing based on service</li>
<li>Company vehicle</li>
<li>Company credit card</li>
<li>Employee Assistance Programme and Wellbeing Awareness (EAP)</li>
<li>Company Pension Scheme</li>
<li>Life Cover</li>
<li>Income Protection</li>
</ul>
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Key Skils:

N/A

Education : Technical Certificate,Vocational Certificate

Employment Type : Full Time Permanent