Operational Excellence Leader.

Servitisation World

3 month ago CV/1st Screening Global Directors & Senior Managers Full Time Permanent Raleigh, North Carolina, USA

Company Overview

Hong Hong

Servitisation World

Manufacturing - Machinery

Growth-Innovate

Public company, NYSE: FLS; ongoing investor communications and 2025 merger-of-equals announcement USD Funding

~US$4.56B (Sales, FY2024)

More than 5000 Employees

www.servitisation.world

Facebook

https://www.linkedin.com/company/servitisationworld/?viewAsMember=true

Company Overview

Our client is a global leader in flow control solutions (pumps, valves, seals, automation, and related services) operating in 50+ countries and... Read More

Company Culture

Inclusive, people-first culture emphasizing safety, integrity and development across a diverse, global workforce.

Company Vision

To be the premier/global leader in flow control—delivering innovative solutions and superior execution

Company Mission

Together, we create extraordinary flow control solutions to make the world better for everyone.

Company Insights

~16,000 employees (2024); FY2024 sales ~$4.56B; executing a “3D” growth strategy (decarbonization, diversification, digitization)

Company Values

People, Safety, Integrity, Innovation, Ownership, Excellence

Job Overview

Job Level

Directors & Senior Managers

Reports To

CEO

Date

Immediate

Working Hours

Standard Working Hours

Working Hours Start Time

09:00 AM

Working Hours End Time

06:00 PM

Role Scope

Global

Worksite Location

On-Site

Job Location

Raleigh, North Carolina, USA

Employment Type

Full Time Permanent

Job Family Category

Performance, Governance & Risk Management

Right To Work

Citizen, Permanent Resident, Work Visa Holder

Need To Travel

Yes — ~60% or more

Role Purpose

Lead the development, implementation, and sustainment of the Business System and Operations Management System across the Americas (with global... Read More

Potential Upsides

Lead enterprise-critical OpEx transformations; high visibility to senior leadership; multi-site/global impact; opportunity to shape FBS/OMS standards;... Read More

Potential Challenges

60%+ travel; leading change across diverse sites/cultures; converting entrenched push systems to pull; balancing strategic design with on-site... Read More

Accountabilities/Responsibilities

Job Focus

Enterprise operational excellence—deploy FBS/OMS, Lean transformation, capability building, and daily management/strategy deployment.

Key Accountabilities/Responsibilities Main Focus (%)

Sales and Marketing

5%

Customer Management

Delivery and Operations

30%

Project Management

10%

Technical and Engineering Support

Governance, Risk, and Performance Excellence

10%

Business Analytics

5%

Organisation Communication

35%

Performance Excellence

Innovation and Development

5%

Service Transformation

Job Description

Role Summary: The Americas Operational Excellence Leader will take a regional & global leadership role in the development, implementation, and sustainability of the Business System and the Operations Management System. In this role, you will act...Read More

No of Direct Reports

No of Indirect Reports

Budget Responsibility

None

Initial Job Focus

Rapidly assess current OMS/FBS maturity across key sites; prioritize value-stream transformations; launch Daily Management and Strategy Deployment... Read More

Key Performance Indicators/Performance Metrics

Delivery and Operations

Project Management

Percentage of projects completed on time

Budget variance percentage

Customer satisfaction with project delivery

Technical and Engineering Support

Mean time to repair (MTTR)

Equipment downtime reduction percentage

Governance, Risk, and Performance Excellence

Performance Excellence

KPI attainment vs. strategy deployment targets, Maturity progression of OMS/FBS, Number of successful push-to-pull conversions, Audit scores for Daily Management, A3 problem-solving closure rate.

Motivational Factors

Career Prospects

Progression into enterprise OpEx leadership (e.g., Regional/Global OpEx Director), multi-site transformation leadership, and center-of-excellence... Read More

Hours Per Week

Work Day Hours

Equal Opportunity Employer

Yes

Salary Negotiable

Motivation for Applying

Own high-impact transformations across the Americas, build lasting OpEx capability, and shape FBS/OMS at a global manufacturer with strong growth... Read More

Development Opportunities

Formal TTT programs; broad Lean/CI mastery (VSM, SMED, Daily Management, Strategy Deployment); cross-regional leadership exposure; change-management... Read More

Employee Benefits (Non Cash Benefits/Flexible Benefits)

Life Insurance : life + supplemental life (child, spousal) and AD&D

Medical Insurance : Medical, Dental & Vision; FSA/HSA options.

Disability Insurance : Short- and Long-Term Disability.

Pension : 401(k) & financial wellness resources

Education : Educational Assistance Program.

Vacation/Leave : Paid vacation

Sick Leave

Parental Leave

Recognition Programs

Hiring Profile

Minimum Education

Master's Degree, Bachelor's Degree

Leadership

Cross-Functional Leader

Languages

English

Technology/Software

Minitab (or equivalent statistical tools);, Microsoft Power BI/Excel for KPI tracking, Visio/Lucidchart for VSM & process maps, Standard Lean/Kaizen toolsets

Equipment/Tools

Kanban systems, 5S/6S audit tools, SMED changeover analysis tools, Value-stream mapping boards/templates, Training delivery/LMS platforms

Desired Work Experience (In Years)

Knowledge

Lean practitioner skills (Kaizen, 6S, Daily Mgmt, SMED, VSM), strategy deployment (Hoshin), A3/structured problem solving, pull systems, change... Read More

Personal Attributes/Personality

Enterprise mindset; influential coach; data-driven; resilient change agent; excellent communicator; culturally aware; hands-on leader.

Competencies

Note: Core Competencies Marked as ()

Change Management

Stakeholder Engagement

Operational Excellence

Performance Monitoring

Quality Assurance

KPI Monitoring & Reporting

Curriculum Design

Workplace Coaching

Job Description

Responsibilities:

Role Summary:
The Americas Operational Excellence Leader will take a regional & global leadership role in the development, implementation, and sustainability of the Business System and the Operations Management System. In this role, you will act as strategist, coach, teacher, and Subject Matter Expert (SME) for all aspects of Operational Excellence (Lean, Six Sigma, etc.). You will also be required to deploy to sites to lead site-level transformations, converting “push” operating models into pull systems.
Responsibilities:
<ul>
<li>
Development, Implementation, and sustainment of the Operations Management System
</li>
<li>
Creation of training curriculum to support Operational Excellence
</li>
<li>
Conduct Train-the-trainer classes & coaching
</li>
<li>
Subject Matter Expertise in all fields of Operational Excellence
</li>
<li>
Support Business System development
</li>
<li>
Support or lead front to back site transformation (push to pull)
</li>
<li>
60% or more travel
</li>
</ul>
Required Experience & Skills:
<ul>
<li>
English
</li>
<li>
10+ years in an industrial/manufacturing environment
</li>
<li>
Experienced Lean practitioner (Kaizen, 6S, Daily Management, SMED, VSM)
</li>
<li>
Bachelor’s or master’s degree
</li>
<li>
Experience in front to back site transformations (push to pull)
</li>
<li>
Experience in Value Stream Mapping (current/future state)
</li>
<li>
Experience in implementing and coaching (change management) on core elements of a Lean operations management system (Strategy Deployment, Daily Management & structured problem-solving)
</li>
<li>
Operations leadership experience in non-CI roles. (dept. manager, supervisor, plant manager, etc.)
</li>
<li>
Multi-region or multi-site experience
</li>
</ul>
Benefits Starting from Day 1:
<ul>
<li>
Medical, Dental & Vision Insurance (including FSA and HSA options)
</li>
<li>
Life Insurance + Supplemental Life, Child, Spousal, and AD&D Insurance
</li>
<li>
Short and Long Term Disability
</li>
<li>
Retirement Planning, 401(k) plan, & Financial Wellness Resources
</li>
<li>
Educational Assistance Program
</li>
<li>
Time off Policies (including sick leave, parental leave, and paid vacation)
</li>
<li>
Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
</li>
</ul>

Operational Excellence Leader.

Servitisation World

Company Overview

Job Overview

Accountabilities/Responsibilities

Sales and Marketing

5%

Delivery and Operations

30%

10%

Governance, Risk, and Performance Excellence

10%

5%

35%

Innovation and Development

5%

Delivery and Operations

Project Management

Technical and Engineering Support

Governance, Risk, and Performance Excellence

Performance Excellence

Motivational Factors

Hiring Profile

Job Description

Responsibilities:

Key Skils:

Education : Master's Degree,Bachelor's Degree

Employment Type : Full Time Permanent

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