Heavy Equipment Technician – Field

Finning International Inc
3 week ago CV/1st Screening Regional Specialists & Senior Technical Roles Full Time Permanent Saskatoon, Saskatchewan, Canada

Company Overview

company hq location

Vancouver, British Columbia, Canada

organization name

Finning International Inc

industry type

Manufacturing - Machinery

business maturity

Growth-Innovate, Maintain

funding

Public company listed on TSX (ticker: FTT); public since 1969. USD Funding

revenue

~C$11.2B (FY2024 revenue)

revenue

More than 5000 Employees

revenue

https://www.finning.com

Facebook

https://www.facebook.com/FinningCA/

LinkedIn

https://www.linkedin.com/company/finning/

Company Overview

Finning is the world’s largest Caterpillar dealer, founded in 1933, providing sales, rental, parts, and service for Cat® equipment and engines... Read More

Company Culture

Safety-first, customer-focused, inclusive and growth-minded culture underpinned by values co-created with employees; emphasis on voice, development,... Read More

Company Vision

Leveraging our global expertise and insight, we are a trusted partner to our customers by delivering solutions that enable their success.

Company Mission

We believe in partnering and innovating to build and power a better world.

Company Insights

• FY2024 revenue C$11.2B; net revenue C$10.1B (+6% YoY). ... Read More

Company Values

Customer partnership, safety, integrity, people-centric culture, performance and innovation

Company Gallery
Heavy Equipment Technician – Field Heavy Equipment Technician – Field Heavy Equipment Technician – Field

Job Overview

business maturity
Job Level

Specialists & Senior Technical Roles

business maturity
Reports To

Service Supervisor

business maturity
Date

Immediate

business maturity
Role Scope

Regional

business maturity
Worksite Location

On-Site

business maturity
Working Hours

Shift Hours

business maturity
Job Location

Saskatoon, Saskatchewan, Canada

business maturity
Employment Type

Full Time Permanent

business maturity
Job Family Category

Field Service & Technical Operations

business maturity
Right To Work

Citizen, Permanent Resident, Work Visa Holder

business maturity
Need To Travel

Yes – frequent local/regional travel to customer sites

Role Purpose

Perform troubleshooting, repairs, maintenance, and diagnostics on a variety of Caterpillar equipment in the field for Finning Canada customers.

Potential Upsides

Premium field role (field/shift premiums), overtime & double time availability; exposure to advanced Cat® systems (SIS, ET); strong training (CAT... Read More

Potential Challenges

Working outdoors in variable weather; travel to remote sites; emergency call-outs; heavy components; maintaining safety and documentation standards... Read More

Disability Note

Two openings; permanent positions; Red Seal Journeyperson preferred.

Accountabilities/Responsibilities

Job Focus
Field diagnostics, repair and maintenance of Cat® equipment; documentation; customer interaction; safety compliance; tooling/inventory upkeep.
Key Accountabilities/Responsibilities Main Focus (%)
Sales and Marketing
business maturity

5%

Customer Management

Delivery and Operations
business maturity

15%

Field Service/IT Support Management

business maturity

5%

Project Management

business maturity

55%

Technical and Engineering Support

Governance, Risk, and Performance Excellence
business maturity

5%

Organisation Communication

business maturity

10%

Performance Excellence

business maturity

5%

Risk and IT Governance Management

Job Description

ob Description: What’s In It For You? Compensation & Wellness Perks · Hourly rate starting at of $40.99 (dependant on experience) · Field and Shift Premiums · Paid breaks, vacation, sick and flex time · Emp...Read More

direct reports
No of Direct Reports

0

indirect reports
No of Indirect Reports

0

Budget Responsibility

None

Initial Job Focus

Master site safety protocols; complete onboarding & CAT systems (SIS/ET) refresh; shadow diagnostics on top SK customer fleets; independently run... Read More

Key Performance Indicators/Performance Metrics
Delivery and Operations

Percentage of on-time service visits

Technician productivity rate

Number of repeat service visits

% jobs closed with complete documentation, First-time-fix rate, Warranty claim accuracy rate

Mean time to repair (MTTR)

Number of diagnostic errors resolved

Equipment downtime reduction percentage

Motivational Factors

business maturity
Career Prospects

Progression to Senior Field Technician, Leadhand, Product Support/Diagnostics Specialist, or Service Supervisor; cross-regional Cat fleet exposure.

business maturity
Hours Per Week

40

business maturity
Work Day Hours

8

business maturity
Equal Opportunity Employer

Yes

salary-negotiable
Salary Negotiable

No

Motivation for Applying

Premium field comp (overtime/premiums), cutting-edge Cat® systems, strong safety culture and benefits, and clear advancement pathways.

Development Opportunities

CAT Dealer Training; S-Levels, Failure Analysis, Machine Electronic Controls, Tier 4 courses; exposure to SIS/ET; OEM/engine rebuild skills

Employee Benefits (Incentive/Bonus)

Variable annual bonus Short Term Variable Incentive : Variable annual bonus

Employee Share Purchase Plan Options (ESPP) Shares/Stock : Employee Share Purchase Plan Options (ESPP)

Employee Benefits (Non Cash Benefits/Flexible Benefits)

Medical Insurance : Comprehensive Benefits (includes medical)

Pension : RRSP Options (employer plan)

Education : Training sessions and learning/development opportunities.

Vehicle : Company car provided

Vacation/Leave : Paid vacation; paid breaks; flex & sick time (JD)

Sick Leave : Sick time

Fitness/Health

Mobile Phone : Smart phone provided

Employee Benefits (Fixed/Variable Allowances/Expenses)

Overtime : Overtime & double time available

Training and Development : CAT Dealer Training

Travel

Boot Allowance, Tool Allowance , Field & Shift Premiums

Hiring Profile

business maturity
Minimum Education

Technical Certificate, Vocational Certificate

business maturity
Specialisation

Journeyperson HET program/technical trade certification, Apprenticeship/Red Seal pathway

business maturity
Leadership

Cross-Functional Leader

business maturity
Languages

English

business maturity
Technology/Software

Caterpillar SIS, Cat ET, MS Office/Teams, CMMS/service reporting tools (Finning systems)

business maturity
Equipment/Tools

Cat® heavy equipment, diagnostic laptop/interfaces, hydraulic/pressure testing equipment, torque tools, lifting/overhead crane (as trained)

business maturity
Desired Work Experience (In Years)

3

Knowledge

Cat® product line; use of Caterpillar SIS (Service Information System) & Cat ET (Electronic Technician); hydraulics, powertrain,... Read More

Competencies

Note: Core Competencies Marked as ()

Technical Fault Diagnosis
Preventive Maintenance
Root Cause Analysis
Technical Documentation
On-Site Customer Interaction
Safety Compliance
Tool & Asset Management
Quality Assurance

Job Description

Responsibilities:

<h2><strong>ob Description:</strong></h2>
<p>What&rsquo;s In It For You?</p>
<p>Compensation &amp; Wellness Perks</p>
<p>&middot; Hourly rate starting at of $40.99 (dependant on experience)</p>
<p>&middot; Field and Shift Premiums</p>
<p>&middot; Paid breaks, vacation, sick and flex time</p>
<p>&middot; Employee Share Purchase Plan Options</p>
<p>&middot; RRSP Options</p>
<p>&middot; Variable Annual Bonus</p>
<p>&middot; Overtime &amp; double time hours available</p>
<p>&middot; Boot Allowance &amp; Tool Allowance</p>
<p>&middot; Tool Allowance</p>
<p>&middot; Comprehensive Benefits</p>
<p>&middot; CAT Dealer Training</p>
<p>&nbsp;</p>
<p>Major Job Functions</p>
<p>&middot; Troubleshoot and repair Caterpillar equipment at customer facilities and work sites</p>
<p>&middot; Maintain and track inventory and tooling</p>
<p>&middot; Perform a wide variety of equipment repair diagnostics</p>
<p>&middot; Utilize Caterpillar SIS and ET daily</p>
<p>&middot; Complete technical documentation (service reports, warranty, crossover notes)</p>
<p>&middot; Interact with internal and external customers</p>
<p>&middot; Work with the Service Supervisor and Leadhand on various tasks as required</p>
<p>&nbsp;</p>
<p>Education &amp; Experience</p>
<p>&nbsp;</p>
<p>&middot; Journeyperson Red Seal HET certification required</p>
<p>&middot; Valid driver&rsquo;s license with a successful recent drivers abstract</p>
<p>&middot; Safety conscious team player with excellent organizational, interpersonal, and communication skills with a high attention to detail</p>
<p>&middot; Completion of Finning S-Levels, Failure Analysis, Machine Electronic Controls, or Tier 4 training would be considered an asset</p>
<p>&middot; Previous gas engine and power generation experience would be considered an asset</p>
<p>&middot; Completion of Caterpillar product courses would be considered an asset</p>
<p>&middot; Previous repair and troubleshooting experience with Caterpillar general line products would be considered an asset</p>
<p>&middot; Engine and/or component rebuilding experience would be considered an asset</p>
<p>&middot; Transmission or Hydraulic testing would be considered an asset</p>
<p>&nbsp;</p>
<p>&middot; Any other relevant training as required would be considered an asset such as:</p>
<p>o WHMIS</p>
<p>o H2S Alive</p>
<p>o Fall Protection</p>
<p>o Forklift</p>
<p>o Overhead Crane</p>
<p>o Eye, Hand and Back Safety</p>
<p>o Transportation of Dangerous goods</p>
<p>o Contamination control</p>

Key Skils:

N/A

Education : Technical Certificate,Vocational Certificate

Employment Type : Full Time Permanent

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