Hong Kong
Servitisation World
Manufacturing - Renewables and Environment
Growth-Innovate
Our clients has raised a total of $100M over 9 funding rounds USD Funding
£1.1B
1001-3000 Employees
www.servitisation.world
Our client is a global energy tech company & the world’s leading supplier of solar and battery systems.
Our client describes its company culture as focused on Customer First, Integrity, Innovation, Teamwork, and Quality.
Our clients company vision is to advance a sustainable future for all by transforming solar energy into a safe, reliable, and accessible power source.
Our clients mission is to deliver technology solutions that make clean energy affordable, reliable, and accessible to all, by advancing a sustainable... Read More
Our client is on target for double- digit growth.
Our clients core company values emphasise a customer-first approach, fostering innovation, promoting integrity, encouraging teamwork, and prioritising... Read More
Entry-Level & Associate Roles
Customer Service Supervisor
Immediate
Regional
On-Site
Shift Hours
Germany
Full Time Permanent
Customer Support & Remote Services
Citizen, Permanent Resident, Work Visa Holder
No
We are looking for Customer Technical Support Professionals to join their clients team. With their outstanding technical expertise, customer support... Read More
Opportunity to develop your technical customer service career in a regional role.
Multiple customers across the region with different expectation and language capability. Learning Technical Specifications.
Munich or Freiburg
Customer Management
1st Line Customer Support
Business Analytics
Improving customer satisfaction by helping our customers (Homeowners) and installers to solve technical problems as well as support installers during commissioning (email or phone) Documenting received cases and following up in a timely manner Coop...Read More
0
0
None
Initial focus will be on training you in the relevant technical and system requirements.
Customer satisfaction score (CSAT)
First-call resolution rate
Reduction in service downtime through predictive analytics
Potential to grow from a entry level job to manager.
EUR Euro
€ 32004 - € 45000
€ 2667.00 - € 3750.00
12
40
8
Yes
Yes
Aspiration to develop technical support skills in a customer setting
Technical Knowledge, Customer Service Support Skills, Technical Software
Performance Shares/Stock : Performance
Life Insurance : As per policy
Medical Insurance : As per policy
Vacation/Leave : 30
Overtime : As per policy
Employee of the Month
Bachelor's Degree
Technical
English, French, German, Spanish
Independent, service-minded individual who can converse with customers at a very all academic levels Highly organised, self-sufficient and motivated... Read More
Note: Core Competencies Marked as ()
Apply now to contribute and thrive in a new Servitisation position
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